HOWTO: Install an ArchiveOne for Files File Agent Server

    OVERVIEW On any servers that store files applicable for archiving, you will need to install the ArchiveOne for Files File Agent. Before installing: Confirm the file agent server(s) meet the hardware requirements. Installer account must be a member of the Domain Administrators security group. .NET 3.5.1 must be installed (on Windows 2008 and later this [...]

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    HOWTO: Install and Configure ArchiveOne for Files

    OVERVIEW This article explains how to install and configure ArchiveOne for Files. Before you begin: Confirm the archive server and any file agent servers meet the hardware requirements. Installer account must be a member of the Domain Administrators security group. .NET 3.5.1 must be installed (on Windows 2008 and later this is a Feature that [...]

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    HOWTO: Move a Repository in ArchiveOne for Files

    OVERVIEW This article explains how to move a repository in ArchiveOne for Files. Before you perform the procedure in this topic, be aware of the following: You must have full file permissions on the new repository location. You must have the correct user permissions to run the ArchiveOne for Files console. You must not be archiving [...]

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    HOWTO: Run a Policy in ArchiveOne for Files

    OVERVIEW The following article explains how to run a Policy in ArchiveOne for Files. Before you perform the procedure in this topic, be aware of the following: You must have a Repository configured and available for use (see HOWTO: Create a Repository in ArchiveOne for Files). You must have an Agent installed and configured with [...]

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    HOWTO: Run an archive search in ArchiveOne for Files

    OVERVIEW The following article explains how to run an archive search in the ArchiveOne for Files Management console. HOW TO STEPS On the Data Processing server, open the ArchiveOne for Files Management console. Click the ‘Search’ node in the left hand pane. The right hand pane will now display the search criteria selection page. Enter the [...]

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    HOWTO: Create a Policy in ArchiveOne for Files

    OVERVIEW The following article explains how to create a policy in ArchiveOne for Files. HOW TO STEPS On the Data Processing server, open the ArchiveOne for Files Management Console. Right-click the ‘Policies’ node in the left hand pane and select ‘New Policy…’. The Policy Definition Wizard will open. Click ‘Next’. Tick the checkbox to select the desired file [...]

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    HOWTO: Create a Repository in ArchiveOne for Files

    OVERVIEW The following article explains how to create a repository in ArchiveOne for Files. HOW TO STEPS On the Data Processing server, open the ArchiveOne for Files Management Console. Right-click the ‘Repositories’ node and select ‘New Repository…‘. In the ‘Repository Properties’ window, enter a suitable name for the repository. In the ‘Repository location’, browse to or [...]

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    HOWTO: Configure an ArchiveOne for Files agent server

    OVERVIEW The following article explains how to configure a File Agent server for ArchiveOne for Files. HOW TO STEPS Once the File Agent has been installed on a server, it will appear in the ArchiveOne Management Console. You then need to define an ‘Area of Interest’ on the File Agent server before any processing can [...]

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    FAQ: Where can I find the manual for my ArchiveOne software?

    There are two ways to get the user manuals for C2C Software: The manual for all C2C software can be found in installation directory on the server. By default, C2C software is installed to “C:\Program Files(x86)\C2C Systems\<product>” directory. The manuals for all C2C software can also be found in the Manuals section of this Support website. From 7.0 [...]

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    HOWTO: Use ProcDump for troubleshooting service hangs

    OVERVIEW C2C Support may advise you to use the utility ProcDump for diagnostic purposes. ProcDump will generate a dump file when the monitored process hangs or crashes. This article will discuss the process for getting the dump files when a service hangs. For a crashing process, you will need to follow: HOWTO: Use ProcDump for troubleshooting [...]

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