INFO: PST files data size and file size

    PST files can have data added and removed from them under normal usage. For instance, a user may move emails from their mailbox to a PST file which will increase the data size. A user may also delete emails they no longer require from a PST file which reduces its data size. Changes in the [...]

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    INFO: PST Enterprise and Deduplication

    PST Enterprise v3.2 or later supports deduplication when migrating messages to the PST owner’s Exchange primary or archive mailbox. This deduplication only applies to IPM.Note and IPM.Post message classes. During migration, PST Enterprise: Compares the message’s ‘PR_SEARCH_KEY’ property value with that of all the messages in the destination folder in the mailbox. Deduplication only occurs for [...]

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    HOWTO: Use ProcDump for troubleshooting service crashes

    OVERVIEW Barracuda Support may advise you to use the utility ProcDump for diagnostic purposes. ProcDump will generate a dump file when the monitored process hangs or crashes. This article will talk about how to set up ProcDump for a service crash. If the service is hanging (rather than crashing) you will need to follow: HOWTO: Use [...]

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    INFO: OST & PST Files

    There are two types of Outlook Data Files used by Outlook. An Outlook Data File (.pst) is used for most accounts. If you are using a Microsoft Exchange account, your items are usually delivered to and saved on the mail server. To allow you to work with your messages even when you can’t connect to [...]

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    HOWTO: Create a MAPI profile using the MFCMAPI tool

    OVERVIEW You may wish to use MFCMAPI to create a MAPI profile when this can’t be done from the Mail option in Control Panel. This static MAPI profile may then be used for diagnostic purposes. N.B. You must be using Exchange 2010 to follow the below process. You will need to disable encryption to use the [...]

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    FAQ: How does PST processing handle password protected PSTs?

    All PSTs will be discovered regardless of whether the PST is password protected or not. If a password protected PST is discovered as associated (coupled) with an Outlook profile, the user may be prompted for the password as we begin processing the contents, however, most users will have already entered (and cached) the password anyway. [...]

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    HOWTO: Change the SQL server instance used by PST Enterprise

    OVERVIEW You may wish to change the SQL instance used by PST Enterprise. For instance, you may have reached the maximum database size limit for SQL Express instances and wish to migrate to a full SQL server instance. HOW TO STEPS To change the SQL server instance: Confirm your PST Enterprise system configuration: HOWTO: Determine the [...]

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