HOWTO: Add Exclusions to Where to look for PSTs using PST Enterprise

    OVERVIEW PST Enterprise allows you to configure the PST Enterprise Client to look for PSTs anywhere on the network or on local machines. This article will discuss how to add an exclusion for the search location. HOW TO STEPS To configure the search location:  On the PST Enterprise server, open the PST Enterprise Website by [...]

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    HOWTO: Increase logging for the PST Enterprise websites

    OVERVIEW When diagnosing issues with PST Enterprise, you may be asked to increase the website logging level. This article explains how to increase the detail of the log files for the PSTEnterprise website. HOW TO STEPS To increase the logging level: APPLIES TO : PST Enterprise VERSION : 2.4 and later REVIEWED : DM  

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    HOWTO: Enable the Mailbox Maintenance option in PST Enterprise

    OVERVIEW PST Enterprise caches some of the mailbox information which is determined by the Exchange autodiscover feature for performance purposes. If you make changes to a mailbox, for instance you have migrated the mailbox from Exchange On-premises to Exchange Online or you have recently configured an archive mailbox for the user, you may wish to [...]

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    HOWTO: Use the Autodiscover Test Tool for troubleshooting

    OVERVIEW You may be advised by Barracuda Support to use this diagnostic tool in the event that a user’s mailbox details can not be correctly determined by PST Enterprise. This tool tests the Exchange Autodiscover function which PST Enterprise uses to acquire this information. HOW TO STEPS To run the Autodiscovery test tool: On the PST [...]

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    HOWTO: Configure Exchange Online permissions for PST Enterprise

    OVERVIEW If you have migrated to Office 365 and PST Enterprise is required to connect to primary user mailboxes hosted in Exchange Online, the PSTEnterpriseAdmin account requires Full Access permissions to these mailboxes. HOW TO STEPS To apply permissions in Exchange Online, On the archive server, open PowerShell. Type: Set-ExecutionPolicy Unrestricted Answer ‘Y‘ to confirm [...]

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    HOWTO: Upgrade PST Enterprise

    OVERVIEW This article explains how to upgrade your installation of PST Enterprise. HOW TO STEPS NOTE: Before commencing the upgrade, it is recommended to take a backup of the PST Enterprise database (this can be done using SQL Management Studio). To upgrade PST Enterprise, If you have customized the PSTEnterprise and PSTEnterpriseSelfService websites, take a [...]

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    HOWTO: Determine the current PST Enterprise configuration

    OVERVIEW When performing an install, upgrade or migration of the PST Enterprise system you will need to determine and note the existing system configuration. HOW TO STEPS To document the current PST Enterprise configuration you will need to determine: The PST Enterprise Admin account name (by default named ‘PSTEnterpriseAdmin’). This can be found in ‘C:\Program Files [...]

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    HOWTO: Run the Deployment Analyzer for PST Enterprise

    OVERVIEW Before installing PST Enterprise, please review the installation prerequisites which are given here. This article outlines the steps for running the PST Enterprise Deployment Analyzer which will ensure all prerequisites are in place and prepare your environment for the software installation. Any warnings or errors detected by the Deployment Analyzer must be corrected before proceeding with [...]

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    HOWTO: Configure a policy using PST Enterprise

    OVERVIEW The following article explains how to configure a policy using PST Enterprise. Policies define the actions that you want to take on the PSTs that have been discovered. Based on your policy criteria you can Migrate or Delete the data inside PSTs, or you can Copy or Move the PSTs files themselves to another location. [...]

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