PRB: Quick Link Client Add-In not Loading in 64-bit Versions of Outlook

PROBLEM You have installed the ArchiveOne Quick Link Client add-in for a 64-bit version of Outlook but when you start Outlook the add-in is not loaded. SYMPTOMS When you try to retrieve an archived message the retrieval does not happen instead it just opens the stub message. In Outlook 2010/2013, Click the File tab Click Options. Click on Add-Ins. The AOnePolClient Addin is not [...]

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HOWTO: Move the Add-ins share for MaX Compression Server

OVERVIEW The Add-ins share is the location where all of the configuration files for most C2C Product sets are stored. By default the MaX Compression Server installation process creates this share on whichever server is specified during the installation (typically the Exchange server that MaX Compression Server is connecting to, the MaX Compression server itself [...]

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HOWTO: Move the Add-ins share for ArchiveOne Enterprise (Policy)

OVERVIEW The Add-ins share is the location where all of the configuration files for most C2C Product sets are stored. By default the ArchiveOne Enterprise (Policy) installation process creates this share on whichever server is specified during the installation (typically the Exchange server that ArchiveOne is connecting to, the Archive server itself or another named server).  This [...]

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HOWTO: Move the Add-ins share for ArchiveOne Enterprise (Compliance)

OVERVIEW The Add-ins share is the location where all of the configuration files for most C2C Product sets are stored. By default the ArchiveOne Enterprise (Compliance) installation process creates this share on whichever server is specified during the installation (typically the Exchange server that ArchiveOne is connecting to, the Archive server itself or another named [...]

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HOWTO: Move the Add-ins share for ArchiveOne Express

OVERVIEW The Add-ins share is the location where all of the configuration files for most C2C Product sets are stored. By default the ArchiveOne Express installation process creates this share on whichever server is specified during the installation (typically the Exchange server that ArchiveOne is connecting to, the Archive server itself or another named server).  This [...]

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INFO: Shared folders used by ArchiveOne

OVERVIEW This article details lists the Shared Folders created and used by ArchiveOne Enterprise (Policy or Compliance) or ArchiveOne Express Addins The Add-ins folder holds all of the configuration files for the ArchiveOne system. This should be backed up on a regular basis and copied before reinstallation is to take place. The basic system definition needs [...]

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