PRB: System Health Test Audit Web Service INI file access fails with error

SYMPTOMS After upgrading ArchiveOne Enterprise, the System Health reports a failure for test 181 ‘Test Policy Audit Web Service INI file access’ or test 180 ‘Test Compliance Audit Web Service INI file access’. Selecting the failed test gives the additional information in the Output parameters: ‘System.Web.Services.Protocols.SoapException: Server was unable to process request. System.MissingMethodException: Method not [...]

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PRB: Error ‘Problem trying to contact the audit web service’

SYMPTOMS When running the System Configuration Wizard or using the Audit tab to configure the auditing settings, you may receive the error: MSG1602: There was a problem trying to contact the audit web service (hr=0×80004005) Do you wish to continue? ROOT CAUSE This typically occurs if the audit web service address is not correctly configured. [...]

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HOWTO: Change the folder location for auditing to CSV files

OVERVIEW You may wish to change the CSV audit folder path used by ArchiveOne. For instance, you may be running out of free disk space in the current location and wish to move the audit files to a new location on a separate drive. HOW TO STEPS Note: This involves restarting the ArchiveOne Service, which [...]

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INFO: Location of the PST Enterprise Client audit files

On the PST Enterprise client configuration there is an option to enable the generation of audit logs for PST files and messages as well as the action that is applied to them. This file is generated by the PST Enterprise Client running on the client machine when it discovers a PST. The audit logs include entries for each disconnect, rename and delete [...]

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HOWTO: Delete auditing data from the SQL database

OVERVIEW Auditing data may be stored in an SQL database. If you are using an SQL Express instance, the maximum database size is restricted to 10GB. If the database is nearing the maximum size limit, you may wish to delete older audit data to create free space. HOW TO STEPS On the SQL server hosting [...]

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