HOWTO: Change the Journal Cleanup behaviour in ArchiveOne

OVERVIEW Any messages in the Exchange Journal mailbox(es) where no recipients match a user in the Mailbox Manager will be skipped for archiving and remain in the Journal mailbox by default, unless you have configured the Journal Cleanup behaviour to delete all messages regardless of whether they are archived or not. Over time, the Exchange [...]

Read More

FAQ: How can I set up Exchange journaling for Compliance?

Microsoft Exchange provides the journaling functionality. Journaling is the ability to record all communications, including email communications, in an organization for use in the organization’s email retention or archival strategy. To meet an increasing number of regulatory and compliance requirements, many organizations must maintain records of communications that occur when employees perform daily business tasks. [...]

Read More

HOWTO: Create a Journal Policy in ArchiveOne Enterprise

OVERVIEW Journaling allow you record all communications in an exchange organization Journal Archiving is used to reduce the strain on the exchange database by storing data from the journal mailbox in a repository and removing the item from exchange. Indexing the information for various actions against the journal mailbox including reporting, searching deleting  and legal [...]

Read More

FAQ: How can I archive a journal mailbox that is no longer active?

With ArchiveOne v6.6 a new way of discovering journal mailboxes has been introduced. The system now queries Exchange for Journal rules and gathers the list of mailboxes targeted by the journal rules. If you want to archive a journal mailbox that is no longer active and currently does not have a journal rule in Exchange, [...]

Read More

HOWTO: Determine the current ArchiveOne Enterprise (Compliance) configuration

OVERVIEW When performing an install, upgrade or migration of the ArchiveOne Enterprise (Compliance) system you will need to determine and note the existing system configuration. HOW TO STEPS To document the current ArchiveOne configuration you will need to determine: Exchange server name – The name of the Exchange server or CAS Array to which ArchiveOne is [...]

Read More

HOWTO: Enable advanced tracing and collect log files for an ArchiveOne (Compliance) technical issue

OVERVIEW This process will explain how to enable Advanced tracing, save and submit the trace logs and how to subsequently reset the trace level for ArchiveOne Compliance. HOW TO STEPS To enable Advanced tracing: On the archive server, open the ArchiveOne Enterprise (Compliance) Admin console.* Check no archiving is currently running by right-clicking the ‘Status’ node and selecting [...]

Read More