HOWTO: Increase logging for the PST Enterprise websites

OVERVIEW When diagnosing issues with PST Enterprise, you may be asked to increase the website logging level. This article explains how to increase the detail of the log files for the PSTEnterprise website. HOW TO STEPS To increase the logging level: APPLIES TO : PST Enterprise VERSION : 2.4 and later REVIEWED : DM  

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HOWTO: Upgrade PST Enterprise

OVERVIEW This article explains how to upgrade your installation of PST Enterprise. HOW TO STEPS NOTE: Before commencing the upgrade, it is recommended to take a backup of the PST Enterprise database (this can be done using SQL Management Studio). To upgrade PST Enterprise, If you have customized the PSTEnterprise and PSTEnterpriseSelfService websites, take a [...]

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HOWTO: Configure a policy using PST Enterprise

OVERVIEW The following article explains how to configure a policy using PST Enterprise. Policies define the actions that you want to take on the PSTs that have been discovered. Based on your policy criteria you can Migrate or Delete the data inside PSTs, or you can Copy or Move the PSTs files themselves to another location. [...]

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INFO: Location of the PST Enterprise Client audit files

On the PST Enterprise client configuration there is an option to enable the generation of audit logs for PST files and messages as well as the action that is applied to them. This file is generated by the PST Enterprise Client running on the client machine when it discovers a PST. The audit logs include entries for each disconnect, rename and delete [...]

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HOWTO: Install the PST Enterprise Copy Agent

OVERVIEW Before installing the PST Enterprise Copy Agent, please review the installation pre-requisites which are given here. HOW TO STEPS To install the Copy Agent, The Copy Agent installer ‘PSTEnterpriseAgentSetup.X.X.X.XXXX.exe’ can be found on the PST Enterprise server in the PST Enterprise installation directory (by default, C:\Program Files (x86)\C2C Systems\PSTEnterprise). Copy the installer to the [...]

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HOWTO: Install PST Enterprise

OVERVIEW Before installing PST Enterprise, please review the installation prerequisites which are given here. To ensure the server meets the system requirements, please run the PST Enterprise Deployment Analyzer on the server and review the report. Any warnings or errors must be corrected before proceeding. HOW TO STEPS Before installing PST Enterprise, you must first run [...]

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