FAQ: Why is PstPassword.exe detected as Trojan/Virus?

PstPassword.exe is a tool that is used by the PstEnterpriseClient to examine PST files and allow circumvention of the password protection. This allows the PstEnterpriseClient to successfully process the PST file, even if the PST file is password protected. PstPassword.exe does not modify the PST file in any way. Antivirus companies can sometimes go to [...]

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INFO: OST & PST Files

There are two types of Outlook Data Files used by Outlook. An Outlook Data File (.pst) is used for most accounts. If you are using a Microsoft Exchange account, your items are usually delivered to and saved on the mail server. To allow you to work with your messages even when you can’t connect to [...]

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INFO: PST status messages which may be returned in PST Enterprise

In the PST Enterprise administration website, the ‘Last Status Update’ for each PST on the Assigned PSTs and Unassigned PSTs tabs is displayed. The messages in this field are intentionally brief. The following is a list of the status update messages you may see and a more detailed explanation of their meaning: Further status messages may [...]

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INFO: PST Enterprise Reports

This article outlines the data that the PST Enterprise ‘Report’ tab is showing. For more detail on each report use the links below : Number of PST Files Number of Users Total PST Data Size Total PST Disk Size   APPLIES TO : PST Enterprise VERSION : 2.4 and above REVIEWED : DM  

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HOWTO: Retrieve messages from the archive to a PST

OVERVIEW You may wish to retrieve messages from the archive to a PST to distribute to another user or third party. This can be done by running an archive search from the ArchiveOne Admin console and choosing to retrieve the resulting messages to a PST file. HOW TO STEPS To retrieve search results to a [...]

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HOWTO: Delete a single PST file from the PST Enterprise database

OVERVIEW In Version 2.2 of PST Enterprise it is not possible to remove knowledge of discovered or processed PST files from the web site / administration console. This article outlines how to remove a PST file entry from the PST Enterprise database using standard SQL tools. HOW TO STEPS You will need a copy of [...]

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