HOWTO: Flush the Browse Archive Database

OVERVIEW The folder hierarchy on the Archive Search (AOneSearch) web page is constructed by querying the Browse Archive (C2CBrowseArchiveFolders) database. The database contains no messages themselves, merely metadata. The database is populated by the Browse Archive synchronisation task. This inserts information about messages in the repositories which are enabled for Browse Archive synchronisation into the [...]

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HOWTO: Change the SQL server instance used by PST Enterprise

OVERVIEW You may wish to change the SQL instance used by PST Enterprise. For instance, you may have reached the maximum database size limit for SQL Express instances and wish to migrate to a full SQL server instance. HOW TO STEPS To change the SQL server instance: Confirm your PST Enterprise system configuration: HOWTO: Determine the [...]

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HOWTO: Change the SQL server instance used by ArchiveOne Enterprise

OVERVIEW You may wish to change the SQL instance used by Archive One. For instance, you may have reached the maximum database size limit for SQL Express instances and wish to migrate to a full SQL server instance. HOW TO STEPS Note: This involves editing the Windows machine registry. Using the Registry Editor incorrectly can [...]

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HOWTO: Configure and use Browse Archive

OVERVIEW The Browse Archive functionality presents a folder hierarcy in the ArchiveOne Search website so the user can browse through a visual representation of their archive. The folders represent the original location in the mailbox the message was archived from. This information is stored in a SQL database and is synchronised on a scheduled basis. The [...]

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HOWTO: Delete auditing data from the SQL database

OVERVIEW Auditing data may be stored in an SQL database. If you are using an SQL Express instance, the maximum database size is restricted to 10GB. If the database is nearing the maximum size limit, you may wish to delete older audit data to create free space. HOW TO STEPS On the SQL server hosting [...]

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PRB: The ArchiveOne Search website returns no results after upgrading

SYMPTOMS When running a search from the ArchiveOne Search website, no results are returned though there should be matching messages in the archive. The AOneSearch.log file shows the error: “Error:DataManager threw EXCEPTION: could not execute query … INNEREXCEPTION: The object name ‘Temp_Items’ is not valid.” ROOT CAUSE You have recently upgraded but have not yet run a [...]

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