HOWTO: Import Compliance settings into ArchiveOne Enterprise

OVERVIEW If you have upgraded to ArchiveOne Enterprise v6.6 or later, you will see that both Policy and Compliance can now be administrated through a single administration console. Compliance is no longer a separate installation and is activated by the enabled feature ‘Journal Archiving’ in your license key. As part of upgrading ArchiveOne Enterprise, you [...]

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PRB: System Health Test Audit Web Service INI file access fails with error

SYMPTOMS After upgrading ArchiveOne Enterprise, the System Health reports a failure for test 181 ‘Test Policy Audit Web Service INI file access’ or test 180 ‘Test Compliance Audit Web Service INI file access’. Selecting the failed test gives the additional information in the Output parameters: ‘System.Web.Services.Protocols.SoapException: Server was unable to process request. System.MissingMethodException: Method not [...]

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HOWTO: Upgrade to ArchiveOne Enterprise v6.6 or later

OVERVIEW ArchiveOne Enterprise v6.6 differs from previous versions: there are no longer separate installations and administration consoles for the ArchiveOne Enterprise Compliance and ArchiveOne Enterprise Policy products. If you have both Policy and Compliance installed, you will now only need to install a single ArchiveOne Enterprise product. The licence you apply to the installation will enable [...]

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HOWTO: Upgrade PST Enterprise

OVERVIEW This article explains how to upgrade your installation of PST Enterprise. HOW TO STEPS NOTE: Before commencing the upgrade, it is recommended to take a backup of the PST Enterprise database (this can be done using SQL Management Studio). To upgrade PST Enterprise, If you have customized the PSTEnterprise and PSTEnterpriseSelfService websites, take a [...]

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HOWTO: Change the ArchiveOne Users group name

OVERVIEW During the install process you are prompted to create a user group for ArchiveOne. By default the security group name is ‘ArchiveOneUsers’. At some point you may wish to change the name of this ArchiveOneUsers group, for instance you may wish to update this to follow your existing naming conventions. HOW TO STEPS Note: This involves [...]

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HOWTO: Perform an in-place upgrade of ArchiveOne Express

OVERVIEW If you are upgrading ArchiveOne Enterprise (Express) from version 6.5.1 or later then you can perform an in-place upgrade. You do not need to uninstall the existing version first. If you are not certain whether to perform an in-place upgrade or upgrade via uninstall/reinstall, then please contact your C2C Support representative for advice. HOW [...]

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