PRB: AOneSearch page returns COM Exception “0×80070721″ error

SYMPTOMS You have ArchiveOne installed on a dedicated Archive server. You have installed the Search & Retrieval websites on a separate Web server. Neither of these servers are Domain Controllers. When launching the AOneSearch page from the server where the Search & Retrieval websites are installed, an error page is returned. The exception error is: “Creating an instance of the [...]

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HOWTO: Turn on ArchiveOne for Exchange Websites logging

OVERVIEW When troubleshooting issues with the ArchiveOne for Exchange websites, you may need to collect log files from the server(s) hosting the ArchiveOne for Exchange websites. This process will explain how to enable logging, where to find the log files and how to disable logging again for the ArchiveOne for Exchange websites. HOW TO STEPS You [...]

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FAQ: What websites are installed with ArchiveOne for Exchange?

ArchiveOne for Exchange installs the following virtual websites: AOneAudit – Used for auditing ArchiveOne (requires SQL). AOneEWS – Used to allow searching of live (non-archived) data in Exchange mailboxes when using the Search feature in the ArchiveOne Search website. AOnePolExtArch – Used during PST Processing. AOnePolFileAccess – Used for synchronising offline files (via the ArchiveOne Laptop Client). AOnePolPstDiscovery [...]

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FAQ: How do I change the authentication method for the ArchiveOne Search website?

QUESTION How do I change the authentication method used by the ArchiveOne Search website? ANSWER You can change the website authentication method to Windows integrated authentication by following: HOWTO: Set Windows integrated authentication for the ArchiveOne Search website You can change the website authentication method to Forms based authentication by following: HOWTO: Set Forms based [...]

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